Return Policy

At TOOL RANGE Ltd. (Bulgaria), we stand behind the quality of our products and aim to ensure full cus:

All products are covered by a 12-month warranty from the date of purchase, applicable to manufacturing defects onl
In case of a defect within the warranty period, the customer must notify us in writing and provide proof of purch
Returned products must be unused, undamaged, and in their original packaging.
Any return must be pre-approved by TOOL RANGE Ltd. before the goods are shipped back.
Products that show signs of misuse, improper handling, or unauthorized repair are not eligible for warranty or return.

Return shipping costs are borne by the customer, unless the return results from a verified manufacturing defect or an error made by TOOL RANGE Ltd.